Services
OUR SERVICES
Note: We are a manufacturer and supplier, offering single and bulk products worldwide. Here are some of our key services:
- Top-Quality Products: We are committed to providing the highest quality products to our buyers.
- Customization: We offer custom sizes and designs tailored to buyer specifications.
- Sample Replication: We can produce horn, bone, wooden, and other handicraft products that precisely match your sample picture.
- Free Samples: Free samples are available for small products. For certain custom items, sample costs may apply but will be refunded when you place an order.
Payment Methods: We accept various payment methods, including L/C, T/T, D/A, Online PayPal, etc. Feel free to contact us with any payment inquiries.
PACKING AND SHIPPING
To ensure safe delivery, we use the following packaging materials:
- Brown Paper
- Poly Bags & Bubbles
- Brown Box (Inner & Master Box)
Shipping Options: We offer flexible shipping methods to meet client needs:
- Port to Port
- Door to Door (Home Delivery)
- FOB Shipping
Recommendations:
- For small packages, we recommend door-to-door air shipping, which typically takes 3-7 days from our factory to your location.
- For large bulk cargo, we recommend sea shipping, which usually takes 7-35 days from Mumbai port to your port.
Ex-Works: We use reliable couriers like DHL, FedEx, TNT, and UPS for air shipments.
FAQ
Q: How can we get a sample to test quality before placing a larger order? A: Our Sample Department can dispatch samples for quality testing using your DHL/FedEx/UPS/TNT account.
Q: What is the normal lead time? A: For stock items, we will send goods within 10-15 days after receiving payment. For customized products, delivery time is 30-60 days after payment, depending on the total quantity required.
Q: What are your shipping terms? A: We can arrange shipment by sea or air according to your requirements. We will help you choose the most efficient shipping method based on your detailed needs.
Q: How do you control the quality? A: We perform quality testing before starting bulk production. A strict quality control system ensures high standards, and we encourage customers to inspect goods before shipping.
Q: How to proceed with the order if I have a logo to print? A: First, we will prepare artwork for visual confirmation. Then, we will produce a real sample for your second confirmation. Once the sample is approved, we will proceed with bulk production.
Contact us today to discuss your requirements and learn more about how we can serve your needs!